Customer Service Center No matter what you need, we're here for you. Let us know how we can help you below Don’t forget about our self-service portal where you can self-service your policies online and through our mobile app Manage Policy BILLING & CLAIMS Please visit company websites to make payments and submit claims. POLICY CHANGES Send in a request to make a change to one or more of your policies. REQUEST DOCUMENTS Get copies of documents such as ID cards or certificates of insurance.